Remote Otter LogoRemoteOtter

M365 Technical Advisor (Proactive Trials Nurturing) - Remote

Posted 28 weeks ago
Customer Service
Contract
Worldwide

Overview

One of Upwork's largest clients, a fortune 500 technology company, is in search of a self-driven, engaging English speaking M365 Technical advisor consultant with knowledge of M365 products.

In Short

  • Candidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.
  • These questions will come through chats and phone calls.
  • The ticket needs will vary depending on the request; they typically include questions surrounding the admin’s knowledge of the M365 web application, registering and buying domains, downloading and installing Office, and using the M365 feature set.
  • Candidates must have Windows 10 Pro (with the latest updates installed) on their device.
  • Excellent English speaking and writing skills are required.
  • A work environment conducive to the job is necessary (with internet speeds of 25 Mbps or greater that’s not in a shared location).
  • A microphone/headset with noise cancellation system and webcam capability is required.
  • Candidates must be available immediately.
  • Looking for talented people who possess a broad knowledge base of Microsoft 365 technical architecture.
  • Demonstrate technical drive and relationship-building skills.

Requirements

  • Advisory or technical implementation experience.
  • Strong consultative skills in a Microsoft 365 environment.
  • MVPs, MCTs, MCSAs, MCSEs certifications are highly preferred but not mandatory.
  • RAVE experience (a plus but not required).
  • Device Specifications: Computer that is not joined to another company’s domain, neither managed by any remote management – inventory systems or tools.
  • Windows 10 Pro (latest updates installed).
  • Minimum of 8 GB RAM (16 is recommended).
  • Core i3 processor (i5 is recommended).
  • Minimum of 256GB Hard disk (256 SSD is recommended).
  • LAN (local access network) required.
  • A minimum of 25 Mbps download speed & 10 Mbps upload speed.
  • No 3rd-party antivirus software installed.
  • Media devices that are Teams compliant.
  • Microphone/headset with background noise canceling (not a phone headset).
  • Webcam, preferably compatible with Windows Hello Technology.

Benefits

  • All your information will be kept confidential according to EEO guidelines.
Upwork logo

Upwork

Upwork is a leading online platform that connects freelancers with clients seeking various services. The company collaborates with enterprise clients to support projects such as AI Large Language Model (LLM) training, focusing on tasks that include prompt writing, translation, data annotation, and content creation. Upwork emphasizes the importance of high-quality work and offers remote opportunities for skilled professionals, particularly those with native language proficiency and advanced degrees.

Share This Job!

Save This Job!

Similar Jobs:

Upwork logo

Japanese Speaking M365 Technical Advisor- Proactive Trials Nurturing - Remote

Upwork

39 weeks ago

Seeking a Japanese speaking M365 Technical Advisor to provide technical support for M365 tools.

Worldwide
Contract
Customer Service
Upwork logo

M365 Technical Advisor - Reactive Trials nurturing (English) - Remote

Upwork

13 weeks ago

Join as an M365 Technical Advisor to provide support and advice for Microsoft 365 subscriptions.

Worldwide
Full-time
Customer Service
Upwork logo

M365 Technical Advisor - Reactive Trials nurturing (English) - Remote

Upwork

13 weeks ago

Provide technical support and advice to customers on Microsoft 365 subscriptions.

Worldwide
Full-time
Customer Service
Upwork logo

M365 Technical Advisor - Reactive Trials nurturing (English) - Remote

Upwork

15 weeks ago

Provide technical support and advice to customers on Microsoft 365 subscriptions.

Worldwide
Full-time
Customer Service
Upwork logo

M365 Technical Advisor - Reactive Trials Nurturing (English) - Remote

Upwork

24 weeks ago

Join as an M365 Technical Advisor to provide support and advice for Microsoft 365 subscriptions.

Worldwide
Full-time
Customer Service