Japanese Speaking M365 Technical Advisor- Proactive Trials Nurturing - Remote

Posted 39 weeks ago

M365

Overview

One of Upwork's largest clients, a fortune 500 technology company, is in search of a self-driven, engaging Japanese speaking M365 Technical advisor consultant with knowledge of M365 products.

In Short

Candidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.
These questions will come through chats and phone calls.
The ticket needs will vary depending on the request; they typically include questions surrounding the admin’s knowledge of the M365 web application, registering and buying domains, downloading and installing Office, and using the M365 feature set.
Candidates must have Windows 10 Pro (with the latest updates installed) on their device.
Excellent Japanese speaking and writing skills are required.
A work environment conducive to the job is necessary (with internet speeds of 25 Mbps or greater that’s not in a shared location).
A microphone/headset with noise cancellation system and webcam capability is required.
Must be available immediately.
Looking for talented people with a broad knowledge base of Microsoft 365 technical architecture.
Demonstrate technical drive and relationship-building skills.

Requirements

Advisory or technical implementation experience.
Strong consultative skills in a Microsoft 365 environment.
MVPs, MCTs, MCSAs, MCSEs certifications are highly preferred but not mandatory.
RAVE experience (a plus but not required).
Device Specifications: Computer that is not joined to another company’s domain, neither managed by any remote management – inventory systems or tools.
Windows 10 Pro (latest updates installed).
Minimum of 8 GB RAM (16 is recommended).
Core i3 processor (i5 is recommended).
Minimum of 256GB Hard disk (256 SSD is recommended).
LAN (local access network) required.
Minimum of 25 Mbps download speed & 10 Mbps upload speed.
No 3rd-party antivirus software installed.
Media devices that are Teams compliant.
Microphone/headset with background noise canceling (not a phone headset).
Webcam, preferably compatible with Windows Hello Technology.