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Dutch speaking Microsoft 365 Technical Advisor(Proactive Trials nurturing) - Remote

Posted 73 weeks ago
Customer Service
Contract
Worldwide
Competitive pay based on number of tickets solved

Overview

One of Upwork's largest clients, a fortune 500 technology company, is in search of a self-driven, engaging Dutch speaking M365 Technical advisor consultant with knowledge of M365 products.

In Short

  • Candidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.
  • These questions will come through chats and phone calls.
  • The ticket needs will vary depending on the request; they typically include questions surrounding the admin’s knowledge of the M365 web application, registering and buying domains, downloading and installing Office, and using the M365 feature set.
  • Candidates must have Windows 10 Pro (with the latest updates installed) on their device.
  • Excellent Dutch speaking and writing skills are required.
  • A work environment conducive to the job is necessary (with internet speeds of 25 Mbps or greater that’s not in a shared location).
  • A microphone/headset with noise cancellation system and webcam capability is required.
  • Candidates must be available immediately.
  • Looking for talented people with a broad knowledge base of Microsoft 365 technical architecture.
  • Demonstrate technical drive and relationship-building skills.

Requirements

  • Advisory or technical implementation experience.
  • Strong consultative skills in a Microsoft 365 environment.
  • MVPs, MCTs, MCSAs, MCSEs certifications are highly preferred but not mandatory.
  • RAVE experience is a plus but not required.
  • Device Specifications include a computer not joined to another company’s domain, Windows 10 Pro, minimum of 8 GB RAM, Core i3 processor, minimum of 256GB Hard disk, LAN required, and no 3rd-party antivirus software installed.
  • Media devices must be Teams compliant.
  • Microphone/headset with background noise canceling is required.
  • Webcam compatible with Windows Hello Technology is preferred.

Benefits

  • Work with a fortune 500 company.
  • Competitive pay based on number of tickets solved.
  • Join a global community of IT specialists.
  • All your information will be kept confidential according to EEO guidelines.
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Upwork

Upwork is a leading online platform that connects freelancers with clients seeking various services. The company collaborates with enterprise clients to support projects such as AI Large Language Model (LLM) training, focusing on tasks that include prompt writing, translation, data annotation, and content creation. Upwork emphasizes the importance of high-quality work and offers remote opportunities for skilled professionals, particularly those with native language proficiency and advanced degrees.

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