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French Speaking M365 Migrations Advisor - Remote

Posted 4 days ago
Customer Service
Full Time
Worldwide

Overview

In this role, you would provide Migration technical support and advice to our customers and help them get the most out of their Microsoft 365 subscriptions.

In Short

  • Provide technical support for Microsoft 365 migrations.
  • Respond to technical advisory and implementation questions.
  • Assist customers in utilizing their Microsoft 365 subscriptions.
  • Engage with customers to understand their needs.
  • Utilize troubleshooting knowledge to resolve issues.
  • Communicate via chats and phone calls.
  • Must meet specific device and internet requirements.
  • Strong consultative skills in a Microsoft 365 environment.
  • Remote work opportunity with a Fortune 500 client.
  • Competitive pay offered.

Requirements

  • Advisory or technical implementation experience.
  • Familiarity with Microsoft 365 technical architecture.
  • Preferred certifications: MVPs, MCTs, MCSAs, MCSEs.
  • Device must be Windows 10 Pro with latest updates.
  • Minimum 8 GB RAM (16 GB recommended).
  • Core i3 processor (i5 recommended).
  • Minimum 256GB Hard disk (SSD recommended).
  • LAN connection required; no WiFi.
  • Background noise canceling microphone/headset required.
  • Webcam compatible with Windows Hello Technology preferred.

Benefits

  • Work with a Fortune 500 client.
  • Competitive pay.
  • Remote work flexibility.
  • Opportunity to enhance technical skills.
  • Engage with a diverse range of customers.
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Upwork is a leading online platform that connects freelancers with clients seeking various services. The company collaborates with enterprise clients to support projects such as AI Large Language Model (LLM) training, focusing on tasks that include prompt writing, translation, data annotation, and content creation. Upwork emphasizes the importance of high-quality work and offers remote opportunities for skilled professionals, particularly those with native language proficiency and advanced degrees.

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