Chargeback Officer - Remote

Overview

Unlimit is looking for a Chargeback Officer with strong knowledge of payment systems rules and analytical skills to join our Risk Management department.

In Short

• Handling Card Schemes disputes and building dispute cases to help Merchants recover funds
• Initiate and handle Card Schemes disputes on the Issuing side
• Participate in connecting new methods and Card Schemes in regards to dispute handling procedures
• Training and assistance of Merchants for a better understanding of the dispute processes
• Monitor disputed cases for possible fraudulent activity
• Review, analyse and prepare reporting on a regular basis

Requirements

• At least 2 years of experience in dispute and fraud handling
• Strong working knowledge of dispute and transaction analysis and reporting
• Knowledge of Card Schemes rules and regulations in relation to Disputes/Chargebacks and Fraud
• Extremely detail-oriented and organized
• Strong analytical skills
• Excellent written and verbal communication
• English fluency required

Benefits

• Attractive monthly salary paid in line with experience
• Flexible approach on working, remote, office or hybrid
• A team of top international professionals to learn from
• Multicultural working environment