Access Coordinator III - WISL - Remote

Overview

The Access Coordinator III position at the University of Arkansas for Medical Sciences (UAMS) involves functioning as a patient resource for scheduling and billing inquiries, ensuring accurate patient data collection and timely billing.

In Short

• Serve as a point of contact for patients regarding scheduling and billing.
• Schedule complex patient appointments and verify insurance requirements.
• Oversee and train junior access staff.
• Ensure compliance with HIPAA and other regulations.
• Generate and analyze patient access metrics reports.
• Handle escalations and complex cases.
• Develop and implement scheduling workflows.
• Perform duties to support patient care activities.
• Communicate effectively with patients and staff.
• Maintain knowledge of medical terminology.

Requirements

• High School diploma or equivalent.
• Three years of customer service or healthcare experience.
• Good communication and computer skills.
• Knowledge of office machines including printers and scanners.
• CHAA Certification preferred.
• Experience in registration, billing, or scheduling in healthcare.
• Excellent customer service skills.
• Knowledge of basic medical terminology.

Benefits

• Health, Dental, and Vision plans available.
• Holiday, Vacation, and Sick Leave.
• Education discount for staff and dependents.
• Retirement with up to 10% matched contribution.
• Career Training and Educational Opportunities.
• Merchant Discounts.
• Concierge prescription delivery services.