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AR Collections Specialist - Remote

Posted Yesterday
Customer Service
Full Time
Worldwide
$16.00 - $18.50/hr

Overview

We are seeking a detail-oriented proactive AR Collections Specialist to join our remote team. You will support our revenue cycle by managing accounts receivable assisting patients with billing questions and working closely with insurers to ensure timely resolution of claims and balances.

In Short

  • Work assigned accounts receivable (A/R) aging reports and queues
  • Follow up with insurance companies and payers to resolve denials payment delays or other issues
  • Provide excellent patient customer service by addressing balance inquiries and resolving billing issues
  • Validate or enter patient demographics and charges as needed
  • Escalate complex issues to leadership as appropriate

Requirements

  • Minimum 1–2 years of experience in medical billing insurance follow-up or accounts receivable
  • Familiarity with Medicare Medicaid and managed care claims preferred
  • Strong computer skills including Microsoft Office (Word Excel Outlook)
  • Excellent communication and interpersonal skills
  • Strong attention to detail and problem-solving abilities
  • Ability to maintain confidentiality and comply with HIPAA regulations

Benefits

  • Competitive Salary Range: $16.00 - $18.50/hr
  • Remote flexibility with a supportive team environment
  • Mission-driven, patient-first culture
  • Opportunity to grow with a fast-paced, compassionate startup

U.C

Understood Care

Understood Care is dedicated to bridging the healthcare gap for Medicare patients by providing compassionate care navigation. The company focuses on helping individuals understand their insurance, access necessary services, and manage health challenges. With a blend of clinical leadership and personalized advocacy, Understood Care aims to make healthcare more accessible and human-centered.

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