Field Sales Mortgage Loan Assistant - NMLS - Remote

Overview

As a Field Sales Mortgage Loan Assistant at U.S. Bank, you will provide essential administrative support for Mortgage Loan Originators, ensuring a smooth loan application process while delivering excellent customer service.

In Short

• Provide administrative support for Mortgage Loan Originators.
• Follow up with borrowers for required documentation.
• Respond to borrower inquiries related to loan status.
• Utilize marketing tools to grow the loan originator's business.
• Participate in corporate training and development.
• Maintain good relationships with other departments.
• Ensure compliance with NMLS registration requirements.
• Deliver excellent customer service.
• Manage multiple tasks and deadlines effectively.
• Support sales efforts and enhance customer experience.

Requirements

• High school diploma or equivalent.
• Minimum one year of administrative support experience.
• Good verbal and written communication skills.
• Proficient in Microsoft Office applications.
• Previous sales support experience preferred.
• Bilingual Spanish is highly preferred.
• Ability to manage multiple tasks/projects simultaneously.
• Strong customer service skills.

Benefits

• Healthcare (medical, dental, vision).
• Life insurance options.
• Short-term and long-term disability.
• 401(k) and retirement plans.
• Paid vacation and holidays.
• Adoption assistance.
• Sick and Safe Leave accruals.
• Comprehensive benefits package.