Reverse Mortgage Sales Assistant - Remote

Overview

The Reverse Mortgage Sales Assistant at Plaza Home Mortgage, Inc. is responsible for managing complex customer and operational transactions while providing exceptional support to brokers and clients in the mortgage industry.

In Short

• Provide client support through various communication channels.
• Work directly with clients to assist with product support.
• Act as the primary contact for Brokers and Account Executives.
• Engage in effective verbal and written communication.
• Assist in establishing pricing structures.
• Help develop compliant Counseling and Application packages.
• Review credit reports to determine borrower eligibility.
• Provide system support to customers.
• Perform other assigned duties as needed.

Requirements

• Knowledge of the mortgage banking industry or finance aptitude.
• Strong multitasking and organizational skills.
• Excellent written and verbal communication skills.
• Attention to detail with accurate work production.
• Ability to work in a fast-paced environment.
• Proven ability to work both independently and in a team.
• Sound judgment for quick decision-making.
• High school diploma or equivalent; college degree preferred.
• Proficiency in MS Office and familiarity with internet tools.

Benefits

• Join a reputable company with a long history in the mortgage industry.
• Opportunity to work in a supportive team environment.
• Gain experience in customer service and finance.