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Customer Service Representative - Remote

Posted 3 weeks ago
Customer Service
Full Time
USA

Overview

U-Haul is seeking friendly and motivated individuals for the role of Customer Service Representative, where you will assist customers and manage equipment at a U-Haul center.

In Short

  • Assist customers with U-Haul products and services.
  • Use smartphone technology to manage rentals and inventory.
  • Inspect and maintain equipment.
  • Prepare rental invoices.
  • Participate in ongoing education through U-Haul University.
  • Drive a forklift (certification provided).
  • Work in a team-oriented environment.
  • Earn bonuses for hiring and completing training.
  • Work involves moderate risks, requiring safety precautions.
  • Physical demands include lifting and moving equipment.

Requirements

  • Valid driver’s license and good driving record.
  • High school diploma or equivalent.
  • Ability to work in a physically demanding environment.
  • Willingness to participate in ongoing education.
  • Must not use nicotine products (specific states apply).

Benefits

  • Career stability and opportunities for advancement.
  • Health and prescription insurance (if eligible).
  • Paid holidays, vacation, and sick days (if eligible).
  • 401(k) Savings Plan.
  • Employee Stock Ownership Plan (ESOP).
  • Life insurance and legal program.
  • Gym reimbursement and other discounts.
  • 24-hour physician access for kids.
  • Identity theft protection.
  • Critical illness insurance.

U.C.O.I

U-Haul Co. of Iowa

U-Haul Co. of Texas is a part of U-Haul Holding Company, which has been serving do-it-yourself movers since 1945. Founded by L.S. 'Sam' Shoen and Anna Mary Carty Shoen, U-Haul recognized the need for accessible moving equipment after World War II and pioneered a system that allowed for one-way rentals across the U.S. and Canada. The company is committed to providing exceptional customer service and offers a supportive work environment with opportunities for career advancement. U-Haul emphasizes health and wellness in its workplace culture and is an equal opportunity employer, dedicated to creating a diverse and inclusive environment.

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