Remote Otter LogoRemoteOtter

Customer Support Specialist - Fintech - Remote

Posted 4 weeks ago
Customer Service
Full Time
Sweden

Overview

An exciting opportunity to join a fast-growing fintech startup and be part of the mission to revolutionise B2B payments.

In Short

  • Deliver an exceptional customer experience, consistently exceeding expectations.
  • Take full ownership of customer issues, identifying the best solutions without compromising on service quality.
  • Focus on the details, excellence is built on precision, and we avoid shortcuts.
  • Master our tools and workflows, ensuring customers remain at the center of every interaction.
  • Collaborate across teams, acting as the customer’s internal advocate to drive customer-centricity throughout the company.

Requirements

  • Belief in Two’s mission.
  • Solution-oriented, proactive, and technically-minded individual.
  • Passionate about customer experience and always seeking the best solution.
  • Ability to thrive in a fast-paced environment and take ownership of objectives.

Benefits

  • Be part of a passionate and driven team.
  • Opportunity to grow and learn in a fast-paced environment.
  • Hybrid, office-led remote-friendly approach.
Two logo

Two

Two is a forward-thinking company that is revolutionizing B2B payments through innovative, data-driven solutions designed to facilitate seamless commerce for businesses globally. Central to their mission is the Risk Engine, which employs advanced machine learning and AI technologies to enhance fraud prevention, credit risk management, and business scalability. With a commitment to strategic innovation and excellence, Two fosters a collaborative environment where data science initiatives are aligned with organizational goals, driving impactful results and continuous growth.

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