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Customer Support Specialist - Fintech - Remote

Posted 4 weeks ago
Two logo

Two

Customer Service
Full Time
Sweden

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Overview

An exciting opportunity to join a fast-growing fintech startup and be part of the mission to revolutionise B2B payments.

In Short

  • Deliver an exceptional customer experience, consistently exceeding expectations.
  • Take full ownership of customer issues, identifying the best solutions without compromising on service quality.
  • Focus on the details, excellence is built on precision, and we avoid shortcuts.
  • Master our tools and workflows, ensuring customers remain at the center of every interaction.
  • Collaborate across teams, acting as the customer’s internal advocate to drive customer-centricity throughout the company.

Requirements

  • Belief in Two’s mission.
  • Solution-oriented, proactive, and technically-minded individual.
  • Passionate about customer experience and always seeking the best solution.
  • Ability to thrive in a fast-paced environment and take ownership of objectives.

Benefits

  • Be part of a passionate and driven team.
  • Opportunity to grow and learn in a fast-paced environment.
  • Hybrid, office-led remote-friendly approach.

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