Key Account Manager, Next Generation Sequencing (NGS) - Remote

Overview

The Key Account Manager will work to establish and grow Twist’s market position in the area of Next Generation Sequencing (NGS) products. The role will require developing strategic goals, building key customer relationships, identifying business opportunities, negotiating and closing business deals, and maintaining extensive knowledge of market conditions.

In Short

• Prospect and create leads of potential customers, collaborators, and partners that will generate revenues from the NGS portfolio.
• Generate, drive and secure a continuous deal flow of NGS sales to customers and partners.
• Create contracts outlining the pricing associated with the account.
• Work collaboratively with the Field Application Support (FAS) team to provide technical support for customers.
• Sell Twist products and effectively close NGS orders.
• Support, maintain and grow current and newly entered customer relationships.
• Develop and maintain a roadmap of all potential customer, collaborator, and partnerships.
• Work collaboratively with TWIST marketing to create product exposure.
• Ensure that opportunities are kept up to date in SFDC.
• Follow regulatory and ISO 13485 requirements.

Requirements

• Demonstrated scientific problem-solving skills.
• Ability to participate as a member of the team.
• Strong desire to win business and establish long-term customer relationships.
• Excellent communication skills including verbal, written, and presentation skills.

Benefits

• Requires a master’s degree in Biology, Molecular Biology, Biochemistry or related field; a PhD is desirable.
• Requires a minimum of 3-5 years technical experience in the NGS area.
• A background in technical sales and support is preferred.