Senior Manager, Sales Systems & Process - Remote

Overview

Twilio is seeking a Senior Manager to lead the sales systems and process for the Sales organization, optimizing sales operations and ensuring effective utilization of sales tools to drive revenue and growth.

In Short

• Lead sales systems and process for the Sales organization.
• Optimize sales operations and improve sales processes.
• Manage and streamline workflows for the sales team.
• Act as a bridge between Sales, Operations, and Systems teams.
• Define the sales user journey from top of the funnel to contract closing.
• Train sales reps on new processes, systems, and tools.
• Synthesize insights from data to provide recommendations.
• Develop executive-level communications for business updates.

Requirements

• 8+ years of experience in GTM operations.
• Deep knowledge of Salesforce and related tools.
• Strong understanding of sales methodologies.
• Excellent project management and organizational skills.
• Ability to work independently and influence stakeholders.
• Outstanding verbal and written communication skills.
• Experience in problem-solving and structuring ambiguous problems.

Benefits

• Competitive pay and generous time-off.
• Ample parental and wellness leave.
• Healthcare and retirement savings program.
• Opportunities for community impact through volunteering.