Developer Educator - Remote

Overview

Join the team as Twilio’s next Developer Educator!

In Short

• Create documentation that helps developers build with Twilio products.
• Write highly technical developer documentation like tutorials and quickstarts.
• Collaborate with other Developer Educators to improve product documentation.
• Use analytics to assess the effectiveness of content.
• Participate in Agile processes including sprint planning and retros.
• Scope and execute documentation improvement projects.
• Learn about Twilio’s products and advocate for developers.
• Work in a remote, globally-distributed environment.
• Provide and receive feedback to improve documentation.
• Foster a collaborative team culture.

Requirements

• Experience planning, researching, writing, and maintaining product documentation.
• Experience documenting APIs and using tools like Postman.
• Experience with a docs-as-code platform.
• Excellent grammar and documentation design skills.
• Familiarity with coding languages.
• Empathy for the developer experience.
• Ability to give and receive constructive feedback.
• Highly organized and able to prioritize projects.
• Comfortable in a collaborative environment.
• Curious about new products and technologies.

Benefits

• Competitive pay.
• Generous time-off.
• Ample parental and wellness leave.
• Healthcare benefits.
• Retirement savings program.
• Opportunities for professional growth.
• Support for volunteering and donation efforts.
• Inclusive work environment.
• Remote work flexibility.
• Team-building opportunities.