Sr. Director, Technical Program Management - Remote

Overview

Twilio is seeking a Sr. Director, Technical Program Management to lead strategic initiatives within the Customer Zero program, utilizing their technical expertise to manage complex projects across various teams.

In Short

• Lead strategic initiatives for Twilio's Customer Zero program.
• Drive alignment and focus across internal stakeholders.
• Establish governance structures for effective decision-making.
• Communicate program goals and accomplishments to stakeholders.
• Identify change management opportunities to increase program velocity.
• Manage a program portfolio targeting high business impact.
• Quickly develop understanding of technical priorities.
• Build relationships across cross-functional teams.
• Engage in executive-level communications.
• Participate in approximately 5-10% travel.

Requirements

• Bachelor’s degree in Computer Science or related field.
• 12+ years of experience managing technical projects.
• 5 years in leadership roles.
• Experience with cloud, SaaS, or PaaS initiatives.
• Strong communication and problem-solving skills.
• Able to thrive in fast-paced, ambiguous environments.
• Experience in building cross-functional relationships.
• Outstanding organizational skills.
• Comfort with changing specifications.
• Master’s degree preferred.

Benefits

• Competitive pay and generous time off.
• Health care and wellness leave.
• Retirement savings program.
• Equity plan participation.
• Paid parental leave.