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Technical Communications Specialist - Remote

Posted 15 weeks ago
Writing
Full Time
IL, Israel

Overview

The Technical Communications Team at Tufin is responsible for updating the knowledge center for network security orchestration products, working closely with developers, product managers, and support engineers to document new features and update existing materials.

In Short

  • Build logical topic and menu structures
  • Distinguish between relevant and irrelevant information from SMEs
  • Solve technical problems independently
  • Identify areas for improvement
  • Write according to team style and standards
  • Thoroughly check work before review
  • Formulate unambiguous questions for required information
  • Work in an egoless manner
  • English at mother-tongue level

Requirements

  • Experience with Madcap Flare
  • Proficiency in git, HTML, and CSS
  • Familiarity with Jira
  • Understanding of Linux commands and CLI
  • Experience with graphic tools like Snagit
  • Knowledge of scripting languages such as JavaScript or Python is a plus

Benefits

  • Work in a fast-paced environment
  • Collaborate with a diverse team
  • Opportunity for professional growth
  • Hybrid work model
Tufin logo

Tufin

Tufin is a leading provider of network security policy management solutions, dedicated to helping organizations optimize their security infrastructure. With a strong focus on customer success, Tufin's team works closely with clients to ensure the effective adoption and utilization of their technologies, particularly in the post-sales phase. The company emphasizes collaboration across various departments to enhance product usage and client satisfaction, ultimately driving value and return on investment for its customers.

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