NICE CXone Senior Engineer - Remote

Overview

The NICE CXone Senior Engineer is responsible for the overall development, testing and delivery of the NICE CXone software platform. This is a hands-on, highly technical role for resources skilled in both business and technical consulting experience.

In Short

• Responsible for development, testing, and delivery of NICE CXone software.
• Hands-on technical role requiring business and technical consulting skills.
• Implement NICE CXone software.
• Experience with Contact Center technologies including NICE CXone.
• Work with IVR/ACD, VoIP, Email, SMS, and Chat systems.
• Design and develop products and features.
• Conduct unit testing and code reviews.
• Resolve defects during the QA cycle.
• Support the production environment.
• Assist other developers in a team environment.

Requirements

• Technical experience with NICE CXone and related technologies.
• Ability to work in agile or waterfall development processes.
• Strong problem-solving skills.
• Experience in a team environment.
• Excellent communication skills.

Benefits

• Opportunity to work with a leading software platform.
• Supportive work environment focused on employee experience.
• Professional development opportunities.
• Collaborative team culture.