Senior Technical Writer - Remote

Overview

As a Senior Technical Writer at Trustly, you will create clear and concise content for a wide range of customers and stakeholder touchpoints in a software environment, helping users navigate and optimize Trustly solutions.

In Short

• Create engaging and reusable content for various audiences.
• Work closely with the Senior Director, Client Support.
• Focus on technical, help & support writing.
• Help guide and train consumers, merchants, and employees.
• Contribute to a culture of innovation and collaboration.
• Join a diverse team spanning over 30 nationalities.
• Embrace a 'work from anywhere' policy.
• Be part of a company revolutionizing the payments industry.
• Support a global network connecting millions of consumers and merchants.
• Help shape the future of payments.

Requirements

• Proven experience in technical writing.
• Strong ability to create clear and concise documentation.
• Experience in a software environment.
• Ability to engage with various stakeholders.
• Excellent communication skills.
• Passion for enabling customer success.
• Ability to thrive in a fast-paced environment.
• Strong organizational skills.
• Ability to work independently and as part of a team.
• Familiarity with payment solutions is a plus.

Benefits

• Flexible work arrangements with a remote policy.
• Opportunity to work in a diverse and inclusive environment.
• Engage in a mission-driven company.
• Work with a global network of professionals.
• Opportunity for personal and professional growth.
• Competitive salary and benefits package.
• Access to innovative projects and technologies.
• Collaborative and supportive team culture.
• Be part of a company leading in the payment industry.
• Contribute to meaningful changes in payment solutions.