SaaS Account Manager - Remote

Overview

As a SaaS Account Manager, you will play a pivotal role in building relationships with our clients and ensuring they receive first-class service and support.

In Short

• Maintain and grow relationships with existing customers.
• Regularly meet with clients through virtual and face-to-face meetings.
• Achieve assigned targets for sales volume and strategic objectives.
• Collaborate with internal teams to meet customer needs.
• Manage and solve conflicts with clients.
• Educate customers on the features and benefits of our solutions.
• Liaise between the customer and internal teams.
• Provide regular updates and reporting on account health.

Requirements

• Strong communication skills.
• Proactive approach to account management.
• Passion for customer success.

Benefits

• Remote working in the UK or Europe.
• Occasional travel required.
• Competitive salary.