We are seeking a highly skilled Junior Mobile Device Management (MDM) Engineer to oversee the administration, support, and security of enrolled mobile devices across iOS, Android, and ChromeOS platforms.

In Short

Assist in mobile device enrollment, policy enforcement, and compliance tracking.
Provide Level 1 to Level 2 support for MDM-related requests and incidents.
Help manage device security features, including remote wipe, lock/unlock, and compliance enforcement.
Assist in publishing applications and managing the App Catalog in WorkspaceONE MDM.
Generate basic reports on MDM performance and device compliance.
Support on-premise WorkspaceONE MDM infrastructure maintenance.
Assist in user account and role-based access management.
Help renew and maintain APNS certificates for iOS device management.
Document and maintain EMM support procedures.
Act as a point of contact for basic MDM-related troubleshooting.

Requirements

To be based in São Paulo, Brazil, with a willingness to work on-site three days per week.
Strong written and verbal communication skills in English are required.
1 to 3 years of experience in IT support, endpoint management, or MDM administration.
Basic experience with WorkspaceONE MDM, MobileIron, or Microsoft Intune is a plus.
Familiarity with iOS, Android, and ChromeOS device management.
Understanding of basic security policies, compliance enforcement, and user access management.
Interest in learning mobile application publishing and security enforcement.
Strong communication skills and eagerness to work with cross-functional teams.

Benefits

Hybrid Model: This role requires top-tier engineers willing to work on-site three days per week.
Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD.
Paid Time Off: Our paid time off policies ensure you have the chance to unwind and recharge.
Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done.
Work with Top American Companies: Grow your expertise working on innovative, high-impact projects.