Junior Mobile Device Management (MDM) Engineer - Remote

Overview

We are seeking a highly skilled Junior Mobile Device Management (MDM) Engineer to oversee the administration, support, and security of enrolled mobile devices across iOS, Android, and ChromeOS platforms.

In Short

• Assist in mobile device enrollment, policy enforcement, and compliance tracking.
• Provide Level 1 to Level 2 support for MDM-related requests and incidents.
• Help manage device security features, including remote wipe, lock/unlock, and compliance enforcement.
• Assist in publishing applications and managing the App Catalog in WorkspaceONE MDM.
• Generate basic reports on MDM performance and device compliance.
• Support on-premise WorkspaceONE MDM infrastructure maintenance.
• Assist in user account and role-based access management.
• Help renew and maintain APNS certificates for iOS device management.
• Document and maintain EMM support procedures.
• Act as a point of contact for basic MDM-related troubleshooting.

Requirements

• To be based in São Paulo, Brazil, with a willingness to work on-site three days per week.
• Strong written and verbal communication skills in English are required.
• 1 to 3 years of experience in IT support, endpoint management, or MDM administration.
• Basic experience with WorkspaceONE MDM, MobileIron, or Microsoft Intune is a plus.
• Familiarity with iOS, Android, and ChromeOS device management.
• Understanding of basic security policies, compliance enforcement, and user access management.
• Interest in learning mobile application publishing and security enforcement.
• Strong communication skills and eagerness to work with cross-functional teams.

Benefits

• Hybrid Model: This role requires top-tier engineers willing to work on-site three days per week.
• Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD.
• Paid Time Off: Our paid time off policies ensure you have the chance to unwind and recharge.
• Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done.
• Work with Top American Companies: Grow your expertise working on innovative, high-impact projects.