The IT Support Agent will facilitate the onboarding process for new hires and act as the first point of contact for helpdesk requests and technical issues in a remote-first organization.
TripleTen is an innovative educational service dedicated to empowering individuals to master IT professions such as software engineering, data science, business intelligence analytics, and QA engineering, regardless of their prior experience. With a mission to provide every student the opportunity to succeed in the tech industry, TripleTen is producing highly sought-after tech professionals in the competitive US EdTech market. The company focuses on enhancing learning experiences through platform improvements and service development, aiming for global expansion while fostering a diverse and collaborative team environment.
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Jobs from TripleTen:
TripleTen is an innovative educational service dedicated to empowering individuals to master IT professions such as software engineering, data science, business intelligence analytics, and QA engineering, regardless of their prior experience. With a mission to provide every student the opportunity to succeed in the tech industry, TripleTen is producing highly sought-after tech professionals in the competitive US EdTech market. The company focuses on enhancing learning experiences through platform improvements and service development, aiming for global expansion while fostering a diverse and collaborative team environment.
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Jobs from TripleTen:
As an IT Support Agent, you will provide remote technical support to users, troubleshoot issues, and ensure compliance with data security standards.
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Join Renaissance as a Support Agent II to provide exceptional customer support and technical assistance in a fast-paced environment.