Internal Sales Specialist LATAM - Remote

Overview

TripleTen is an award-winning online school among technology bootcamps, dedicated to helping people change their lives and succeed in technology. They are looking for an Internal Sales Specialist to support student retention and payment continuity.

In Short

• Contact students for payment facilitation and issue resolution.
• Maintain communication standards with customers.
• Log case details accurately in the CRM system.
• Share daily reports to enhance departmental processes.
• Identify customer needs and provide solutions.
• Upgrade customer payment methods.
• Work with emotional intelligence and overcome objections.
• Ensure timely follow-up with customers.
• Collaborate with ISM managers and other departments.
• Document solutions in HubSpot and manage tasks via Jira.

Requirements

• Advanced English (C1) and Spanish (C1).
• High listening skills and attention to detail.
• Experience in the sales sector.
• Strong problem-solving abilities.
• Ability to work with objections and emotions.
• Target-oriented and motivated.
• Experience in consultative sales.
• General understanding of the EdTech industry.

Benefits

• 100% remote collaboration.
• 600 USD gross per month + bonuses up to 1800 USD gross per month.
• 5/2 schedule with focus hours 8 AM - 5 PM CDMX.
• Professional development in an international team.
• Comfortable digital office using modern tools.
• Diverse and tight-knit team across various regions.