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Client Success Specialist - Remote

Posted 3 days ago
Customer Service
Full Time
Worldwide

Overview

An overview paragraph about the job

In Short

  • 100% remote, forever
  • Unlimited paid leave
  • Help clients successfully recruit participants for clinical trials
  • Guide new clients through onboarding process
  • Proactively monitor client projects
  • Build strong relationships with clients
  • Maintain clear communication with clients and teams
  • Ensure quality standards and data security
  • Set your own hours and enjoy autonomy
  • Opportunities for professional development

Requirements

  • Client-focused and relationship-builder
  • Proactive problem-solver
  • Excellent communication skills
  • Organized and detail-oriented
  • Understanding of data privacy
  • Comfortable supporting US clients

Benefits

  • Autonomy and flexibility in work hours
  • Unlimited paid holidays
  • Work from anywhere with a good internet connection
  • Opportunities for professional growth
  • Contribute to significant advancements in medical research
Trialfacts logo

Trialfacts

Trialfacts is a pioneering remote company dedicated to advancing health research. With a focus on innovation and impact, Trialfacts collaborates with prestigious organizations such as AstraZeneca, Harvard, and Stanford to drive significant advancements in medical research. The company fosters a flexible work environment, offering unlimited paid leave and opportunities for professional development. Trialfacts is seeking a Marketing Director to lead a new marketing team, enhance brand visibility, and conduct market research to ensure the successful launch of impactful services, all while contributing to the mission of 'Good Health For All.'

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