Outside Property Claim Representative Trainee - Remote

Overview

This entry-level position at Travelers involves training to become a Claim Professional, focusing on investigating, evaluating, negotiating, and resolving property claims.

In Short

• Entry-level position requiring training to advance to Claim Professional.
• Handles 1st party property claims of moderate severity.
• Utilizes innovative technologies for claims handling.
• Establishes accurate scope of damages for building and contents losses.
• Negotiates and conveys claim settlements.
• Provides excellent customer service.
• Maintains compliance with internal and external standards.
• Requires completion of an online pre-employment assessment.
• 100% remote position with potential mobile work.
• May require travel for training.

Requirements

• High School Diploma or GED with customer service experience, or a Bachelor’s Degree.
• Valid driver's license required.
• Basic verbal and written communication skills.
• Attention to detail and ability to manage multiple priorities.
• Proficiency in analytical thinking and decision making.
• Ability to perform physically demanding tasks.
• Must obtain insurance licenses within three months.
• Demonstrated ownership attitude and customer-centric response.
• Valid passport preferred.
• Ability to work in a fast-paced environment.

Benefits

• Health insurance available from the first day of employment.
• 401(k) matching and pension plan.
• Minimum of 20 days Paid Time Off annually plus paid holidays.
• Wellness program and mental health resources.
• Volunteer and community involvement opportunities.
• Performance-based cash incentive awards.
• Access to professional counseling services.
• Employee recognition programs.
• Comprehensive benefits package.
• Diversity and inclusion initiatives.