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German Speaking Customer Solutions Specialist - Remote

Posted 22 weeks ago
Customer Service
Full Time
Hungary

Overview

As a German Speaking Customer Solutions Specialist, you will provide customer support and technical assistance primarily in German and English.

In Short

  • Location: Telework
  • Type: Full time / Permanent
  • Hours: 40 hrs pw / Day-Shifts
  • Languages: German & English (B2 level or above)
  • Provide expert knowledge on products/services
  • Process new orders and sales assistance
  • Respond to customer enquiries/returns
  • Full training program and ongoing support provided
  • Positive and enthusiastic personality required
  • Organised and accurate with the ability to multi-task

Requirements

  • At least high school diploma or equivalent
  • Excellent written and verbal communication skills
  • Ability to take right decisions and a strong sense of ownership
  • Creativity in problem-solving
  • Willingness to learn new skills

Benefits

  • Competitive remuneration package
  • Direct employment contract
  • Cafeteria
  • Training opportunities
  • Diverse and friendly work atmosphere
  • Modern office environment
  • Local and global career progression opportunities
transcosmos (TCIS) logo

transcosmos (TCIS)

Transcosmos (TCIS) is an international leader in Business Process Outsourcing (BPO) services, specializing in customer support across multiple languages including German, French, Italian, Spanish, Portuguese, Polish, and English. With a workforce of over 50,000 employees globally, Transcosmos is dedicated to supporting renowned brands and fostering a culture of ambition, experience, and teamwork. The company emphasizes employee growth and offers a unique working environment with competitive remuneration, training opportunities, and a commitment to career progression.

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