The Customer Opinion Research Analyst is responsible for collecting and analyzing customer feedback from various channels to assess satisfaction and identify trends. This role involves categorizing and monitoring data, interpreting results, and preparing detailed reports to support strategic business decisions.
Transcosmos (TCIS) is an international leader in Business Process Outsourcing (BPO) services, specializing in customer support across multiple languages including German, French, Italian, Spanish, Portuguese, Polish, and English. With a workforce of over 50,000 employees globally, Transcosmos is dedicated to supporting renowned brands and fostering a culture of ambition, experience, and teamwork. The company emphasizes employee growth and offers a unique working environment with competitive remuneration, training opportunities, and a commitment to career progression.
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Jobs from transcosmos (TCIS):
Customer Opinion Research Analyst
End-User Helpdesk Agent
Multilingual IT Service Desk Agent (English - Portuguese)
Italian Speaking Customer Solutions Specialist
Operations Manager
Transcosmos (TCIS) is an international leader in Business Process Outsourcing (BPO) services, specializing in customer support across multiple languages including German, French, Italian, Spanish, Portuguese, Polish, and English. With a workforce of over 50,000 employees globally, Transcosmos is dedicated to supporting renowned brands and fostering a culture of ambition, experience, and teamwork. The company emphasizes employee growth and offers a unique working environment with competitive remuneration, training opportunities, and a commitment to career progression.
Share This Job!
Save This Job!
Jobs from transcosmos (TCIS):
Customer Opinion Research Analyst
End-User Helpdesk Agent
Multilingual IT Service Desk Agent (English - Portuguese)
Italian Speaking Customer Solutions Specialist
Operations Manager
The Customer Opinion Research Analyst collects and analyzes customer feedback to enhance business satisfaction and reporting.
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