Bilingual Customer Service Representative (Spanish) - Part-Time - Remote

Overview

Transcard is seeking a positive and professional Bilingual Customer Service Representative to provide exceptional support to customers, with a focus on delivering a best-in-class experience.

In Short

• Part-time position focusing on weekends.
• Remote opportunity available for candidates in the US.
• Responsibilities include answering customer inquiries and managing profiles.
• Requires bilingual proficiency in English and Spanish.
• Must have strong interpersonal and analytical skills.
• Ability to handle a high volume of calls and emails.
• Benefits include medical, dental, vision, and 401(k) match.
• Flexible shifts available on weekends.
• Education level preferred: Bachelor's degree or equivalent experience.
• Must be work authorized in the US.

Requirements

• Prior customer service experience.
• Bilingual in English and Spanish.
• Strong analytical and problem-solving skills.
• Excellent time-management and organizational abilities.
• Ability to work effectively in a team setting.
• Patience and attentiveness in customer interactions.

Benefits

• Medical, Dental, and Vision insurance.
• 401(k) Match.
• Paid Time Off.
• Life and Disability Insurance.
• Benefits start the first of the month after hire.