Lead Product Manager - Customer Reporting and Admin Experience - Remote

Overview

The Lead Product Manager at Torch will drive innovation across customer-facing data and reporting products, enhancing the customer admin experience and internal tools.

In Short

• Own customer-facing data and reporting products.
• Improve customer admin tools for program management.
• Collaborate with data science and engineering teams.
• Define product strategy and roadmap.
• Drive AI-powered insights and reporting.
• Champion a data-informed culture at Torch.
• Partner with cross-functional teams to identify needs.
• Utilize SQL and BI tools for data analysis.
• Ensure usability and empathy for users.
• Experience in product management and data analytics.

Requirements

• 5+ years of product management experience.
• 3+ years working on data products and analytics tools.
• 2+ years with AI/ML-driven product features.
• Strong product discovery and execution skills.
• Fluency with SQL and data pipelines.
• Experience with BI tools (e.g., Looker, Tableau).
• Exceptional communication skills.
• Deep empathy for users across various roles.

Benefits

• Generous benefits including 401K and health insurance.
• Impactful mission-driven work.
• Remote-first culture with unlimited FlexTime.
• Competitive compensation with equity options.