SVP, Professional Services - Remote

Overview

The SVP of Professional Services at Toptal will be responsible for driving growth and operational excellence across various service lines, leveraging a builder's mindset to create frameworks and strategies for success.

In Short

• Lead the vision and strategy for Toptal's services function.
• Define organizational structure and leadership for Services teams.
• Provide hands-on operational leadership.
• Translate business goals into operational roadmaps.
• Establish scalable processes for delivery excellence.
• Collaborate with cross-functional teams to execute strategic priorities.
• Drive a high-performance culture across all functions.
• Conduct assessments of service lines and shape strategic operating models.
• Achieve growth in revenue and operational efficiency.
• Champion innovation and continuous improvement initiatives.

Requirements

• Bachelor’s degree required; Master’s preferred.
• 10+ years of leadership experience in service organizations.
• Proven track record in multi-service line operations.
• Exceptional strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.
• Experience in technology or hyper-growth companies preferred.
• Management consulting or investment banking experience preferred.
• Strong organizational skills and detail-oriented.
• Ability to work in a fast-paced environment.
• Willingness to travel as needed.

Benefits

• Work in a fully remote environment.
• Competitive salary and benefits package.
• Opportunity to lead and innovate in a growing company.
• Collaborate with top talent across various fields.
• Flexible work hours.
• Access to professional development resources.
• Engage in a high-performance culture.
• Participate in company-wide initiatives.
• Build foundational relationships with key stakeholders.
• Drive meaningful impact on client outcomes.