Legal Case Manager - Remote

Overview

We are currently seeking a personable, organized, and detail-oriented individual for a Case Management position. This position involves assisting their team’s paralegal and attorney in helping to navigate our client through all of the stages of their personal injury case. Must be available to work weekdays, weekends and day/nights.

In Short

• Inputting client information into our database
• Scheduling appointments with clients
• Entering and updating client information in our computer system
• Organizing and completing necessary documentation, monitoring case statuses, and assisting clients
• Completing basic administrative responsibilities such as making telephone calls, drafting emails, sending mail and scanning documents
• Conducting regular correspondence with clients and providing them with updates on the status of their case
• Maintaining client confidentiality
• Updating client information in our computer system
• Communicating with insurance companies, doctor’s offices, police departments, housing authorities, and other attorney’s offices
• Ordering and obtaining client medical records
• Analyzing and summarizing medical record

Requirements

• Associates Degree Required, Bachelor's Degree Preferred
• 30 WPM
• Must be able to successfully complete and pass each phase of our in-house training program
• Experience working with Microsoft Office programs
• Positive attitude and the willingness to go above and beyond for our clients and team
• Personable, with excellent communication and customer service skills
• Able to multitask in a fast-paced environment
• Comfortable interacting with clients, team members and attorneys
• Strong phone and computer skills
• Strong attention to detail
• Team player
• Ability to stay focused and organized
• Ability to learn on-the-job and think on your feet
• Ability to meet strict deadlines
• Administrative writing skills
• Must be available to work weekdays, weekends and days/nights.

Benefits

• Competitive salary
• Flexible working hours
• Opportunity for professional development
• Supportive team environment
• Work from home options