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Intake Specialist - Remote

Posted 1 week ago
Customer Service
Full Time
Worldwide
3,000,000 COP/year

Overview

Our company is looking for an Intake Specialist to join our legal team. You will use your inbound and outbound call handling experience to assist clients seeking legal support. The Intake Specialist answers incoming calls, evaluates potential cases, and gathers key information to complete the client intake process. Legal experience is not required — we will provide comprehensive training.

In Short

  • Speaking with prospective clients
  • Creating a great first impression of our law firm
  • Facilitating inbound and outbound calls
  • Selling our services

Requirements

  • Comfortable and confident while speaking on the phone
  • Excellent communication and customer service skills
  • Sales oriented
  • Team player
  • Driven and hardworking
  • Strong attention to detail
  • Ability to learn in a remote environment
  • Must be available to work weekdays, weekends, and day/night shifts
  • Strong English-speaking skills
  • Must have a laptop, external second monitor, and headset

Benefits

  • Comprehensive training provided
  • Work in a fast-paced remote environment
  • Opportunity to assist clients in need of legal support

T.N.R.S

Top Notch Remote Solutions

Top Notch Remote Solutions is a dynamic and client-focused company specializing in personal injury case management. The company prides itself on providing exceptional support to clients throughout the various stages of their cases, working closely with paralegals and attorneys. With a commitment to teamwork, employees are encouraged to collaborate across departments to ensure the best outcomes for clients. The company values detail-oriented, organized, and personable individuals who are dedicated to delivering outstanding customer service and maintaining client confidentiality.

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