Remote Otter LogoRemoteOtter

Senior Software Engineer, Care Experience - Remote

Posted 1 week ago
Software Development
Full Time
Worldwide
$138,000 - $221,000 USD/year

Overview

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

In Short

  • Design, build, and operate core components of Support Technology platforms.
  • Own and evolve backend services for chat, voice, and agent-assisted support channels.
  • Contribute to reliability and scalability of business-critical support systems.
  • Collaborate with product, design, AI, and operations teams.
  • Develop AI-driven capabilities for support workflows.
  • Participate in technical design and architecture discussions.
  • Mentor and support other engineers.

Requirements

  • 5+ years of software engineering experience with Java or Kotlin.
  • Experience designing and operating APIs and services.
  • Proficient with AI tooling such as Cursor, Claude, and MCP servers.
  • Ability to own complex features or projects end-to-end.
  • Experience with business-critical systems focusing on reliability.
  • Effective collaboration and communication skills.
  • Focus on delivering positive impact for customers.

Benefits

  • Competitive compensation and benefits programs.
  • Flexible work model to meet changing needs.
  • Opportunities for professional development.
  • Inclusive and diverse workplace culture.
  • Access to AI tools across all disciplines.
Toast logo

Toast

Toast is a rapidly growing company that is transforming the restaurant industry by integrating technology with a strong commitment to customer success. Their platform combines restaurant point of sale systems, guest-facing technology, and award-winning customer support to help restaurants streamline operations, boost revenue, and enhance guest experiences. The company is dedicated to empowering the restaurant community, enabling them to delight guests and thrive in a competitive market. With a focus on diversity, equity, and inclusion, Toast values its employees as the key ingredient to its success and strives to create an inclusive environment that fosters authenticity and respect.

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