Senior Manager, MME Business Operations - Remote

Overview

This role is for a Senior Manager of Business Operations at a rapidly growing company in the restaurant industry, focusing on operational support for Mid-Market and Enterprise segments.

In Short

• Lead the Deal Desk function for Mid-Market and Enterprise segments.
• Manage a team supporting pre- and post-sale deal execution.
• Serve as the primary point of escalation for operational challenges.
• Build cross-functional partnerships to streamline operations.
• Define and drive operational strategy for Enterprise growth.
• Own operational forecasting and communicate insights to stakeholders.
• Champion collaboration and change management.
• Lead, coach, and develop a high-performing team.

Requirements

• 10+ years of experience in business operations or revenue operations.
• Experience supporting Enterprise B2B sales cycles in SaaS or FinTech.
• Strong problem-solving and critical thinking skills.
• Excellent written and verbal communication skills.
• Proven track record of cross-functional partnership.
• Experience in building scalable processes and driving efficiency.
• Proficient in Salesforce and Excel; familiarity with BI tools is a plus.
• Experience in hiring and developing high-performing teams.

Benefits

• Competitive compensation and benefits programs.
• Flexible total rewards package to meet changing needs.
• Opportunities for professional growth and development.
• Inclusive and diverse work environment.