Senior Manager, Business Operations - Remote

Overview

The Senior Manager, Business Operations will support the Head of Business Operations by utilizing data analytics to identify operational inefficiencies and drive improvements in patient retention and profitability.

In Short

• Conduct deep-dive analyses to identify inefficiencies and opportunities.
• Use data to streamline workflows and automate processes.
• Build dashboards and models for operational performance tracking.
• Synthesize data findings into actionable insights.
• Track key business metrics and create reports for leadership.
• Partner with the Head of Business Operations on initiatives.
• Lead project management for workflow changes and service expansions.
• Analyze patient lifecycle data to improve retention.
• Collaborate with various teams to implement changes.
• Support communication of business performance to stakeholders.

Requirements

• 4-7 years of experience in consulting, investment banking, or operations.
• Exposure to healthcare delivery models is a plus.
• Ability to thrive in fast-paced environments.
• Strong analytical skills with proficiency in Excel and SQL.
• Experience developing executive-level presentations.
• Excellent verbal and written communication skills.
• Bachelor’s degree required.

Benefits

• Opportunity to impact patient care and operational efficiency.
• Work in a high-impact operational role.
• Collaborate with cross-functional teams.
• Engage in innovative healthcare delivery.
• Support mental health initiatives.