Mental Health Provider - TalkNow (Remote)

Overview

The TalkNow Mental Health Provider role is a full-time position offering remote support to higher education students, providing emotional assistance and crisis intervention.

In Short

• Full-time position with a schedule of Monday to Thursday, 6am to 4pm CST.
• Remote work environment with HIPAA compliant workspace requirements.
• Act as primary emotional support for students, faculty, and staff.
• Provide crisis intervention and triage support.
• Collaborate with students to develop care plans.
• Document sessions and assessments in electronic health records.
• Meet performance metrics for required encounters.
• Participate in quality assurance investigations.
• Support the Director of Mental Health with client-facing activities.
• Must have provisional/associate licensure in North Carolina.

Requirements

• Minimum provisional/associate licensure in North Carolina (LCSW-A, LCMHC-A, LMFT-A).
• Strong clinical writing and assessment skills.
• Experience in crisis intervention and de-escalation.
• Able to adapt to changing needs of students.
• Able to establish rapport and professional boundaries.
• Capable of assessing and documenting sessions with students in crisis.
• Professionalism and empathy in crisis situations.

Benefits

• Bi-annual variable bonus eligibility.
• 13 Paid Company Holidays.
• Flex PTO and Volunteer Time Off.
• Phone reimbursement and company-issued equipment.
• Company-sponsored health insurance and pet insurance.
• 401(k) with employer match.
• Free access to virtual medical and behavioral health support.
• Mission-driven company culture with supportive team.
• Spot Bonus for Holiday Work.
• CE opportunities sponsored by APA and ASWB.