Care Partner - Remote

Overview

The Care Partner role involves guiding and supporting cancer patients through their healthcare journey, ensuring they receive the necessary resources and assistance.

In Short

• Engage with cancer patients via phone, text, video, and email.
• Assist members in connecting with healthcare providers and resources.
• Schedule health and wellness visits for members.
• Conduct survey assessments to evaluate member needs.
• Work in a remote environment with a quiet workspace.
• Maintain a schedule that includes breaks and lunch.
• Complete virtual onboarding and training within three weeks.
• Build trusting relationships with members through effective communication.
• Identify and prioritize member needs for assistance.
• Follow Care Team policies and ensure quality standards are met.

Requirements

• Passion for helping cancer patients and their families.
• Ability to act with purpose and identify urgent needs.
• Willingness to seek feedback and learn from others.
• Strong listening and communication skills.
• Comfortable working in a fast-paced and changing environment.
• Experience with technology and virtual communication tools.
• Proven ability to work in a remote setting.
• Quiet and secure working environment during shifts.

Benefits

• Medical, dental, and vision insurance plans.
• Generous vacation policy for full-time employees.
• Opportunity to make a meaningful impact in healthcare.
• Supportive and inclusive company culture.