Instructional Designer – Customer Education - Remote

Overview

As an Instructional Designer – Customer Education at Thunkable, you will play a pivotal role in crafting engaging and effective learning experiences that enable our diverse user base to maximize the potential of our platform.

In Short

• Design and produce instructional materials such as e-learning courses and tutorials.
• Create structured learning paths for customer onboarding.
• Develop on-demand training materials for self-service education.
• Collaborate with cross-functional teams to ensure content accuracy.
• Refine educational materials based on user feedback.
• Utilize modern educational tools for content delivery.
• Minimum 3 years of experience in instructional design.
• Proficiency with e-learning tools like Articulate and Camtasia.
• Strong understanding of instructional design principles.
• Excellent communication and project management skills.

Requirements

• Experience in instructional design, preferably within a SaaS environment.
• Skilled in using e-learning authoring tools.
• Understanding of adult learning theories and self-paced training methodologies.
• Ability to explain complex technical concepts clearly.
• Strong writing and verbal communication skills.
• Demonstrated ability to manage multiple projects simultaneously.

Benefits

• Competitive pay, equity, and benefits.
• Unlimited PTO regardless of location.
• Wellness and training budget.
• Work from anywhere with a global team.
• Diverse and inclusive workplace.