Staff UX Researcher - Remote

Overview

As a Staff UX Researcher on Thumbtack’s New Hiring Experiences team, you’ll be at the forefront of discovering what’s next—using creative, iterative research approaches to bring clarity to ambiguity and guide early-stage product direction.

In Short

• Lead fast-paced, mixed-method research to inform early-stage product strategy.
• Translate ambiguous problem spaces into clear direction.
• Partner closely with design, product, and engineering teams.
• Craft compelling narratives to influence senior stakeholders.
• Inspire a prototype-forward, innovation culture.
• Champion a user-centered mindset across the broader team.
• Influence multiple product areas and partner teams.

Requirements

• 10+ years of experience leading user research.
• Experience in sprint-style or agile environments.
• Deep expertise in qualitative methods and mixed-methods mindset.
• Proven track record of shaping early-stage product strategy.
• Exceptional communication and storytelling skills.
• Creative, solutions-oriented mindset.
• Strong leadership presence and mentoring experience.

Benefits

• Opportunity to work in a diverse and inclusive environment.
• Ability to influence product direction and strategy.
• Collaborate with cross-functional teams.
• Engage in innovative and fast-paced research.