Associate Website Designer - Remote

Overview

As an Associate Website Designer at Cloudbeds, you will embark on a fulfilling career in web design, providing customer support and contributing to the onboarding process for new customers.

In Short

• Manage support tickets for live customers with published websites.
• Communicate effectively with various customer profiles.
• Resolve customer complaints and handle deadline-driven pressure.
• Assist in customer onboarding and website design processes.
• Gather property details and organize information for designers.
• Oversee timely completion of website builds.
• Use AI tools for content creation and visual elements.
• Stay updated with website trends and development techniques.
• Handle creation of landing pages or single-page websites.
• Proofread content and correct errors.

Requirements

• Experience with website design platforms like Wix or Squarespace.
• Experience with Adobe Photoshop or Canva preferred.
• Fluent in English.
• Excellent customer service skills.
• Strong communication and problem-solving skills.
• Ability to work under pressure and manage multiple tasks.
• High attention to detail and creativity.
• Proactive and organized.

Benefits

• Remote work opportunity.
• Flexible working schedules.
• Professional development courses.
• Health and life insurance (for Brazil only).
• Home office stipend based on country of residency.
• Paid parental leave.
• Access to therapy and coaching sessions.