Sales Engineer - Remote

Overview

As a Sales Engineer, you will play a critical role in the sales process by working closely with the sales team and prospective customers to demonstrate the technical capabilities and business value of our solutions.

In Short

• Collaborate with account executives to understand customer needs.
• Lead discovery sessions with clients to understand their pain points.
• Create customized solutions that address client-specific challenges.
• Develop and deliver in-depth product demonstrations.
• Design and lead proof of concept projects.
• Provide technical guidance and answer product questions.
• Assist in responding to RFPs and RFIs.
• Work with product management and engineering teams.
• Stay current on industry trends and technologies.

Requirements

• Proven experience in a pre-sales or technical consulting role.
• Strong understanding of cloud-based platforms and APIs.
• Experience with customer experience management or analytics platforms.
• Excellent presentation and communication skills.
• Ability to analyze complex business problems.
• Bachelor’s degree in Computer Science, Engineering, or related field.
• Experience with CX platforms and modern sales methodologies preferred.

Benefits

• Competitive compensation and pre-IPO equity.
• Fully remote working with flexible hours.
• Health Insurance benefit.
• Flexible holiday days.
• Learning and Development budget.
• Wellbeing budget.
• Paid parental leave.
• Home office or co-working support.
• Company events.
• Latest tech & tools.