TrevorSpace Moderator - Remote

Overview

The TrevorSpace Moderator will assist in managing an online community for LGBTQ youth, ensuring safety and support for users while collaborating with crisis services.

In Short

• Support LGBTQ youth in an online community.
• Perform community management tasks.
• Moderate user content for safety and compliance.
• Collaborate with crisis services team.
• Work non-standard hours, including weekends.
• Handle sensitive situations involving harm and safety.
• Document user feedback and trends.
• Engage with law enforcement when necessary.
• Contribute to suicide prevention efforts.
• Foster an inclusive environment.

Requirements

• Experience managing online communities.
• Background in online content moderation.
• Knowledge of trust and safety policies.
• Experience reporting to law enforcement.
• Empathetic and inclusive collaborator.
• Strong listening and communication skills.
• Proficiency in English.

Benefits

• Work in a meaningful role supporting LGBTQ youth.
• Be part of a mission-driven organization.
• Opportunity for professional growth.
• Collaborate with a dedicated team.
• Flexible work environment.