Senior Operations & Executive Assistant - Remote

Overview

We’re looking for a highly capable, senior-level Operations & Executive Assistant to step into a full-time, embedded role within a production-based, order-led business.

In Short

• Managing all day-to-day administrative and operational activities
• Acting as the main point of contact for client communication
• Supporting production workflows, order tracking, and delivery timelines
• Assisting with product costing, pricing structures, and customization details
• Managing order fulfillment from confirmation through to final delivery
• Maintaining, improving, and building efficient systems and workflows
• Reviewing existing processes and proactively recommending improvements
• Working closely with the founder as a trusted, long-term right-hand support

Requirements

• Proven experience in a decorative lighting, interiors, design, manufacturing, or production-based industry
• Ability to step into a role quickly and operate with minimal hand-holding
• Strong background in operations, administration, or business support
• Clear interest and capability in systems, process improvement, and operational optimization
• Highly intelligent, confident, and able to learn complex business processes quickly
• Excellent organizational skills with strong attention to detail
• Strong Excel skills and confidence working with data and spreadsheets
• Excellent written and verbal communication skills
• Naturally proactive, with a strong sense of ownership and accountability
• Comfortable working independently in a bespoke, fast-moving environment

Benefits

• Opportunity to work closely with the founder
• Influence over business operations
• Dynamic and fast-moving work environment
• Possibility for professional growth and development