Director of Experience & Effectiveness - Remote

Overview

The Director of Experience & Effectiveness will play a key role in improving institutional processes related to recruitment, performance management, and employee engagement through data-driven decision-making.

In Short

• Lead efforts to enhance organizational processes.
• Utilize data to improve recruitment and performance management.
• Ensure fairness and transparency in decision-making.
• Collaborate with stakeholders to define success metrics.
• Design and administer employee and student surveys.
• Analyze survey results to extract actionable insights.
• Implement strategies for process efficiency and effectiveness.
• Assess and refine people-related processes.
• Strong background in human resources and data analysis required.
• Passion for enhancing fairness and institutional effectiveness.

Requirements

• Bachelor’s degree in a relevant field.
• At least five years of experience in HR or process improvement.
• Experience with data analysis and survey design.
• Strong analytical skills.
• Master’s degree preferred.
• Experience in higher education is a plus.
• Familiarity with bias mitigation strategies.
• Strong communication and collaboration skills.

Benefits

• Competitive salary based on experience.
• Generous paid time-off.
• Medical and dental insurance coverage.
• Life and disability insurance.
• Retirement plan with employer contribution.
• Tuition reimbursement.
• Flexible spending accounts.
• Opportunities for professional development.