Senior Product Manager, Customer Journey - Remote

Overview

TextNow is looking for an experienced, strategically minded Senior Product Manager to join our Customer Journey team, focused on driving holistic growth through user acquisition, activation, and retention. This hybrid role sits at the critical intersection of product leadership and marketing strategy, striking a balance between the two disciplines to drive sustainable growth.

In Short

• Lead and guide product strategy for the complete customer journey.
• Establish deep partnerships with Growth Marketing and other teams.
• Develop and execute a balanced portfolio of projects.
• Collaborate closely with Marketing for go-to-market strategy.
• Drive alignment across multiple teams to deliver on your vision.
• Build, measure and iterate using A/B testing and analytics.
• Oversee building of prototypes and MVP products.
• Ensure timely launches of products with high quality.
• Experience in building and launching innovative products.
• Strong understanding of performance marketing metrics.

Requirements

• 5+ years of experience as a Product Manager.
• Experience with growth initiatives in mobile apps.
• Strong collaboration skills with marketing teams.
• Analytical mindset with data-driven decision making.
• Familiarity with MarTech stack implementation.
• Comfortable in a hybrid role driving product and marketing.
• Excellent communication skills for diverse audiences.
• Resourceful in collecting and analyzing customer feedback.
• Experience with event instrumentation and analytics.
• Passion for creating seamless customer experiences.

Benefits

• Opportunity to lead product strategy at a growing company.
• Work in a dynamic and innovative environment.
• Collaborative culture with cross-functional teams.
• Focus on sustainable business growth.
• Potential for career advancement in product management.