Sales Customer Service Expert - Evening and Overnight Shifts - Remote

Overview

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

In Short

• Field customer inquiries via phone/email/chat/social media.
• Resolve issues and de-escalate situations.
• Track call information for auditing and reporting.
• Meet defined sales objectives.
• Work from home with specific internet requirements.
• Participate in a collaborative and engaging environment.
• Paid training and competitive wages offered.
• Full benefits including medical, dental, and 401k.
• Paid time off and employee wellness programs.
• Opportunity for advancement within the company.

Requirements

• Minimum 6 months of sales customer service experience.
• Over 18 years of age.
• Ability to type 25 wpm.
• High School Graduate or GED.
• Proven oral and written communication skills.
• Logical problem-solving skills.
• Ability to work various shifts.
• Strong listening and negotiation skills.
• Able to work independently in a fast-paced environment.
• Comfort with desktop computer systems.

Benefits

• Paid Training.
• Competitive Wages.
• Full Benefits (Medical, Dental, Vision, 401k and more).
• Paid Time Off.
• Employee wellness and engagement programs.