Remote Otter LogoRemoteOtter

Sales Customer Service Representative - Work from Home - Remote

Posted 2 days ago
Customer Service
Full Time
USA

Overview

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

In Short

  • Field customer inquiries through various communication channels.
  • Resolve and de-escalate customer issues.
  • Track call-related information for auditing and reporting.
  • Meet sales objectives as defined.
  • Collaborate effectively with team members to resolve issues.
  • Provide feedback on call issues.
  • Work in a collaborative and engaging environment.
  • Participate in paid training programs.
  • Enjoy competitive wages and full benefits.
  • Opportunity for career advancement.

Requirements

  • High School Diploma or equivalent.
  • Minimum of 6 months of customer service experience.
  • Must be 18 years of age or older.
  • Ability to type at least 25 words per minute.
  • Comfortable with desktop computer systems.
  • Customer service and/or sales experience preferred.
  • College degree preferred but not required.

Benefits

  • Paid Training.
  • Competitive Wages.
  • Full Benefits (Medical, Dental, Vision, 401k and more).
  • Paid Time Off.
  • Employee wellness and engagement programs.

Teleperformance

Teleperformance

Teleperformance is a global leader in customer experience management and business process outsourcing, dedicated to delivering exceptional service and support to clients across various industries. With a strong emphasis on employee relations, Teleperformance aims to create a workplace where people are at the heart of the organization, fostering a culture of support and progressive practices. The company is committed to enhancing employee experience while minimizing business risks, ensuring that its HR Employee Relations division serves as a trusted source of expertise in all employee-related matters. Teleperformance operates in multiple locations, offering flexible work arrangements, including remote options, and values a diverse and inclusive workforce.

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