Managed Services Consultant - Remote

Overview

The Managed Services Consultant will support Junior Consultants and manage data platforms, ensuring smooth operations and issue resolution for clients.

In Short

• Act as a technical point of escalation for Junior Consultants and clients.
• Maintain Cloud and on-premise environments.
• Monitor infrastructure performance and maintain systems.
• Triage and fix data platform incidents and requests.
• Communicate issues and resolution plans effectively.
• Manage small development projects for client platforms.
• Contribute to root cause analysis and problem management.
• Share operational and technical knowledge with the team.
• Collaborate with team members to develop data skillsets.
• Work remotely and occasionally outside normal office hours.

Requirements

• Experience with modern data platform technology, preferably cloud-based (Azure).
• Knowledge of Microsoft SQL Server, Databricks, Azure Data Factory, and Power BI.
• Strong SQL querying skills.
• Proactive and organized in a customer-facing environment.
• Attention to detail and focus on continual improvement.
• Strong communication skills with technical and non-technical stakeholders.
• Experience with Python or another programming language is beneficial.
• Willingness to learn and share new technologies.
• Ability to investigate and solve problems effectively.
• Desire to help others and learn from feedback.

Benefits

• Opportunity to work with a diverse and skilled team.
• Flexible remote working options.
• Recognition and rewards for working outside normal hours.
• Continuous learning and development opportunities.
• Engagement with clients and technical discussions.