CRM Managed Services Consultant - Remote

Overview

The CRM Managed Services Consultant provides remote professional services to live clients for ongoing application enhancement, operations, and subject matter expertise, supporting multiple clients in a shared, dedicated capacity.

In Short

• Remote work position supporting multiple clients.
• Provides ongoing application enhancement and operations support.
• Delivers post-deployment consulting via phone and web meetings.
• Works as a shared dedicated resource for clients.
• Consulting role with a focus on client services.
• Requires legal authorization to work in the United States.
• No employment visa sponsorship anticipated.
• Part of a mission-driven organization in the life sciences industry.
• Supports flexibility to work from home or in the office.
• Contributes to transforming the life sciences industry.

Requirements

• Experience in consulting and client services.
• Knowledge of CRM systems.
• Strong communication skills for remote interactions.
• Ability to manage multiple client requests.
• Expertise in application enhancement and operations.
• Legally authorized to work in the USA.
• Ability to work independently in a remote setting.
• Commitment to company values and mission.

Benefits

• Flexible work environment.
• Opportunity to work with a leading SaaS company.
• Impactful role in the life sciences industry.
• Supportive company culture focused on employee success.
• Potential for professional growth and development.