Remote Otter LogoRemoteOtter

Customer Support Agent - Swedish/English Speaking - Remote

Posted 1 week ago
Customer Service
Full Time
Worldwide

Overview

Join us to shape the future! Teamtailor is a global Employer Branding and ATS SaaS platform used by over 13,000 companies, 200,000 users, and available in 90 countries worldwide.

In Short

  • Join a dynamic, fast-paced tech company.
  • Provide exceptional customer support via live chat, email, and phone.
  • Help users troubleshoot technical issues.
  • Gather and share customer feedback with the product team.
  • Create self-service content like FAQs and guides.
  • Build strong relationships with customers.
  • Fluent in Swedish and English required.
  • Experience in customer support is a plus.
  • Enjoy a healthy work-life balance and skill growth opportunities.
  • Hybrid remote role based in Stockholm.

Requirements

  • Fluent in Swedish and English, written and spoken.
  • Solid experience in customer support, preferably in SaaS.
  • Analytical thinking and a willingness to learn.
  • Natural problem-solver with a tech-savvy mindset.
  • Dedication to delivering excellent customer service.

Benefits

  • 25 days of paid vacation.
  • Healthy work-life balance.
  • Opportunities for skill growth.
  • Supportive team environment with social events.
  • Starter kit including MacBook and iPhone.
Teamtailor logo

Teamtailor

Teamtailor is a rapidly growing SaaS platform specializing in Employer Branding and Applicant Tracking Systems (ATS), utilized by over 9,500 companies and 200,000 users across 90 countries. With a mission to become the leading ATS in Portugal, Teamtailor offers a dynamic and international work environment that encourages employees to make a real impact on organizational growth. The company values diversity and fosters a culture of collaboration, fun, and continuous learning, making it an ideal place for individuals who are passionate about driving business success and building strong relationships.

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