Retail Banker - Remote

Overview

The Retail Banker is a key customer liaison at TD, responsible for providing financial expertise and consultative advice to assist customers with their banking needs while contributing to business objectives.

In Short

• Deliver exceptional customer service and advice.
• Utilize financial expertise to assist customers.
• Build and nurture customer relationships.
• Identify opportunities for product recommendations.
• Engage in customer outreach and servicing.
• Resolve customer issues independently.
• Participate in daily store operations.
• Ensure compliance with banking regulations.
• Participate in team collaboration and knowledge sharing.
• Commit to personal development and career growth.

Requirements

• High School Diploma or GED.
• 1+ years of customer service or sales experience.
• Excellent communication skills.
• Ability to work in a fast-paced environment.
• Proficient in Microsoft Office.
• Preferred experience in teller operations.
• Ability to engage customers effectively.
• Strong organizational skills.
• Sound judgment and problem-solving abilities.
• Must obtain NMLS registration.

Benefits

• Competitive salary and incentive awards.
• Health and well-being benefits.
• Paid time off including vacation and holidays.
• Career development and training programs.
• Banking benefits and discounts.
• Supportive work environment promoting diversity.
• Opportunities for mentorship and growth.
• Engagement in community initiatives.
• Access to an online learning platform.
• Commitment to an inclusive workplace culture.